Disney’s Approach to Business Excellence
8:15 am-4:30 pm
CLEVELAND COUNTY CHAMBER HOSTS DISNEY INSTITUTE PROFESSIONAL DEVELOPMENT COURSE Disney Institute is bringing its renowned professional development course, “Disney’s Approach to Business Excellence,” to Shelby. The one-day event will allow area professionals begin to understand the power of leadership values, discover how customer loyalty can be established, and gain insight into how organizational culture is strengthened. Participants can learn how systems and processes can make exceptional customer service achievable and explore how to integrate personal creativity and organizational processes to support…